Terms and Conditions

Overview

This document outlines the terms and conditions governing your booking with Lake District Adventuring. Please read carefully, as these conditions are crucial to ensuring a clear understanding of your booking.

Booking Confirmation

Bookings are confirmed upon receipt of full payment or a deposit. The fee for activities, courses, and events must be paid in full no later than seven days before the start date. For expeditions and extended weekends, payment is due six weeks prior to departure. Upon acceptance of your booking, a contract is formed between you and Lake District Adventuring.

Participants under the age of 18 must be accompanied by a paying parent or guardian for the duration of the booking.

Cancellation by the Client

You have 48 hours from the time of booking to amend or cancel your reservation. Cancellations within this period will receive a full refund, minus a £25 administrative fee. After this period, refunds of up to 50% may be granted at the discretion of Lake District Adventuring. This includes any changes to participant numbers or requested instructors. We strongly recommend obtaining cancellation and curtailment insurance.

Deposits for adventure activities, mountaineering courses, rock climbing courses, and mountain navigation courses are non-refundable after 48 hours. Once the booking is made, the fee is non-refundable.

Cancellation by Lake District Adventuring

In the event that Lake District Adventuring cancels an event prior to the scheduled start date, you will receive a full refund minus the non-refundable booking fee. If the cancellation is due to adverse weather, an alternative date or activity will be offered; however, no refund will be issued. We will make every effort to provide a suitable alternative.

Lake District Adventuring is not liable for any other costs incurred due to cancellations, such as accommodation, fuel, or food. Therefore, we recommend you take out cancellation and curtailment insurance.

Lake District Adventuring reserves the right to modify walks or events based on weather conditions or other unforeseen circumstances. We will strive to keep changes to a minimum.

Safety and Conduct

All bookings are contingent upon the customer’s adherence to safety instructions provided by Lake District Adventuring staff. Disregarding these instructions is at your own risk, and the instructor’s decisions are final.

Lake District Adventuring reserves the right to exclude any participant from an event if they are inadequately prepared, physically unfit, or pose a safety risk to themselves or others. Participants displaying aggressive or offensive behavior will also be excluded. If you voluntarily leave an event, the guide’s duty of care ends upon your departure.

Lake District Adventuring accepts no responsibility for personal property lost or damaged during events, including items left in the leader’s vehicle.

Participation in adventurous activities carries inherent risks, including injury or death. All staff are trained and qualified to mitigate these risks, but accidents can happen. By participating, you acknowledge and accept these risks.

If the event organizer is not participating, it is their responsibility to relay all relevant information (e.g., kit lists, terms and conditions) to the participants.

Provisional Bookings

Provisional bookings will be held for 48 hours. After this period, Lake District Adventuring reserves the right to alter any prior quotes. A provisional booking does not constitute a contract.

Media Consent

By completing your booking, you consent to Lake District Adventuring using any media (photographs and/or video footage) captured during the event for promotional and training purposes. If you do not wish for your image to be used, you must notify us before the event.

Data Protection

By completing your booking, you consent to the storage of your contact information. This information will not be shared with third parties except for the necessary Lake District Adventuring staff running the event. We may use your information to keep in touch via newsletters and emails.

Late Arrival

If you anticipate being late to your booking, please contact the Adventuring office. The instructor will wait a maximum of 15 minutes. After this period, no refund will be provided, and the session may not be extended.

Photographs

Instructors may take photos of your adventure, but this is not guaranteed and is not included in the booking cost. Photos will be sent to you at a convenient time, which may not be on the same day as your adventure.

COVID-19 Cancellations

If you or anyone in your party tests positive for COVID-19 or is suspected of having it, you must inform us immediately. Cancellations due to COVID-19 will result in either a 50% refund or a credit note for the full amount. If external staff were hired for your booking, their wages will be deducted from the refund.

Paddleboard Hire Terms

  • Participants under 18 must be accompanied by an adult and within sight at all times.
  • The minimum age for a single stand-up paddleboard is 10 years old. If a child is too small for our buoyancy aids, they will not be allowed to participate.
  • Full payment is required in advance.
  • Lake District Adventuring may cancel bookings due to poor weather, offering an alternative date or a voucher valid for 24 months.
  • Pregnant individuals are not permitted to participate.
  • Paddleboards must be carried, not dragged, to the water.
  • All participants must wear a buoyancy aid at all times.
  • Alcohol is prohibited.
  • Parking fees are not covered by Lake District Adventuring.
  • Anyone under the influence of alcohol or drugs will not be allowed to participate.
  • The person making the booking must ensure all party members are aware of these terms.
  • Participants must be considerate of other lake and river users and only land at designated areas.
  • Damage or loss of equipment will be charged at cost.
  • Late returns incur a fee of £20 per hour, per board.
  • If paddleboards are not returned, Lake District Adventuring will charge £200 per board to the card used for booking. Failure to pay may result in legal action.
  • Lake District Adventuring is not liable for personal injury, loss, or damage unless caused directly by the company’s negligence.

Disclaimer

Lake District Adventuring Ltd is not liable for any death, personal injury, or loss of or damage to goods arising from the hire of any items, except where such issues arise directly from the negligence of the company or its employees.

By completing a booking, you agree to these terms and conditions.